NHTSA Complaint #11572162 — 2020 FORD RANGER

The contact owns a 2020 Ford Ranger. The contact stated while driving 30 MPH, the contact became aware that the interior lighting failed to turn off, resulting in the battery becoming drained. A short time later, the contact stated that the center display failed to display the correct information, after which the vehicle lost electrical power. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the audio control module (ACM). The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 14,000.