NHTSA Complaint #11571985 — 2016 TESLA MODEL S

The contact owns a 2016 Tesla Model S. The contact stated while driving 25 MPH and coming up on a fork in the road, the autopilot system was not activated, the vehicle suddenly veered to the right independently, requiring the contact to quickly redirect the vehicle towards the intended route. Later, during a separate incident while driving at an undisclosed speed, the vehicle inadvertently lost all motive and electrical power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to restart. The contact also stated that she had previously become aware that there was condensation building inside the instrument panel as well as the center display and that the dealer had been notified but failed to address her concern. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure, insisting that the autopilot system was likely activated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.