NHTSA Complaint #11571931 — 2011 FORD EDGE

There is a CSP 13N02 regading an issue my vehicle currently experincing and is at the dealer for repairs. Im being told Ford issued this CSP for customers with the 2010-2014 Ford Edge but his VIN was not included. I'm being quoted out of pocket almost 2 grand for this repair. My Break pedal goes all the way down to the floor bed having to put a lot of effort in stopping the vehicle. Per the CSP 13N02 If your vehicle is not serviced, the tear will eventually expand and the pedaleffort required to stop the vehicle will gradually increase. However, in all cases, the fundamental vehicle braking system remains functional. In the interest of customer satisfaction, Ford Motor Company is extending. The limited warranty on the brake booster to ten (10) years or 150,000 miles from the warranty start date of your vehicle, whichever occurs first. This is a one-time repair program. If your vehicle has already exceeded the mileage limit, this coverage will last through November 30, 2025.