NHTSA Complaint #11571152 — 2019 JEEP GRAND CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11571152
Vehicle	2019 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	June 1, 2023
Date Filed	February 10, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Uconnect screen with radio/nav/driver controls is delaminating, causing screens to change and overriding all driver selections. Safety issue. Multiple complaints on Jeep forum and class action lawsuit in 2022 which has been closed due to overwhelming number of complaints. It’s a well known issue with FCA but they refuse to issue recall. Backup camera freezing and hand free difficult to use. Distracting and unsafe. FCA NEEDS TO ISSUE RECALL!

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