NHTSA Complaint #11571041 — 2013 VOLKSWAGEN JETTA

The car has 39k miles on it and needs a new transmission. When at stop lights it cycles back and forth from the engine to electric. Sometimes the vehicle jolts forward for some reason unbeknownst to me. Close call running into the vehicle ahead of me. Then other times it is so sluggish and hardly wants to take off from a stop. It makes a clunking noise at slower speeds. It was diagnosed and has a hairline crack within the transmission electronic gearbox which is causing an internal transmission oil leak and a decrease in oil pressure. I did some research and my car is diagnosed with the same “exact” issue in a recall yet my VIN says it’s not affected. It’s very well affected. This issue needs addressed before a tragic accident occurs. No well cared for vehicle after 39k miles should need a new transmission. I don’t have the documentation at the moment. My vehicle is still sitting at the shop. I will upload documents upon receiving them.