NHTSA Complaint #11571031 — 2012 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11571031
Vehicle	2012 FORD FOCUS
Component	POWER TRAIN
Date of Incident	August 1, 2023
Date Filed	February 9, 2024
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the transmission experienced a loss of motive power, causing the vehicle to decelerate and the vehicle failed to properly accelerate. During the failure the message "Transmission Malfunction, Service Now" was displayed. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was approximately 70,000.

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