NHTSA Complaint #11571026 — 2023 CHEVROLET BOLT EUV

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11571026
Vehicle 2023 CHEVROLET BOLT EUV
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

Last month I ran out of battery before getting home when the weather was 15 degrees and windy. Without my knowledge the vehicle was heating the battery significantly reducing the remaining range, no vehicle indicator warning that the vehicle was conditioning the battery. I realized what was happening when I turned on outside venting without using heat to defrost the window and the air was hot, if I was new to the vehicle or on my first trip I would have been stranded in an area where there may not have been a place to pull off the highway. I decided to report this in case it can save even one person’s life, there is an increased danger and liability not knowing this information. As most people, I set the cruise and pay attention to the road so majority of the time you don’t see the unknown increases in the kW usage, an update should be required to show an alarm of some sort and the additional active kW consumption and expected range deduction when the vehicle is doing any kind of conditioning (heating, cooling, or maintenance). There is a battery maintenance % view that should be modified to accommodate this.

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