NHTSA Complaint #11571009 — 2018 KIA SORENTO

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11571009
Vehicle	2018 KIA SORENTO
Component	STRUCTURE:BODY
Date of Incident	February 8, 2024
Date Filed	February 9, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

While driving, heard a LOUD noise like a large rock hit the top of my 2018 kia sorento SXL, which I just purchased four days ago with 44,441 miles on it~ when I stopped to inspect the panorama sunroof, front panel was shattered could see no impact point of a rock or anything hitting it- researching online seems this happens a lot to Kia vehicles with a panorama sunroof. Also Hyundai and BMW ~seems there is a defect in the material with this occurring for no apparent reason in different weather conditions -garage kept or whatever ~ also read where a repair man stated to a customer plan on it happening again in a year~ lot of sorento issues with this problem- I could have wrecked my car- when exploded it was loud and frightening- just occurred yesterday, so have not reported it to manufacturer -insurance company- anyone With all the complaints from 2011-present it should have already been a recall or the problem fixed

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