NHTSA Complaint #11570987 — 2018 MAZDA MAZDA3

I was driving on the highway in sixth gear and went to down shift to get on to the off ramp and was unable to get it out of sixth gear. I had it towed to the dealer where they were going to charge 4 grand just to tear down the transmission to tell me what might be wrong. So I towed it home and once I was able to get the transmission open, I found the roll pin that connects the shifting shaft to the shift selector plate had worked itself out. If the transmission had been in Neutral, it would have taken less than 20 minutes to fix. But, because it was stuck in gear the whole transmission had to be taken apart.