NHTSA Complaint #11570732 — 2020 ACURA TLX

The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that previously the vehicle had an electrical failure. The vehicle was taken to the dealer where it was diagnosed with an electrical failure and the electrical system was replaced. However, the electrical system failure had reoccurred. The vehicle was taken back to the dealer. The vehicle was not repaired. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the engine oil warning light illuminated stating 8,000 miles overdue. The vehicle was towed to the dealer where it was diagnosed with a failed engine due to old engine oil. The dealer disassembled the engine, and it was determined that a fractured engine rod caused the engine failure. The vehicle was towed to an independent mechanic to be repaired. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact that the repair would not be covered under the recall repair. The failure mileage was approximately 62,000.