NHTSA Complaint #11697430 — 2020 ACURA TLX

On or about October 21–22, 2025, I brought my 2020 Acura TLX (brown, 99,000 miles, VIN [XXX] ) to Goodson Acura of Dallas for a recall repair related to engine concerns. The vehicle was returned to me on October 24, 2025. Shortly afterward, the car began to lag and hesitate while accelerating. On November 3, 2025, while driving to a doctor’s appointment on the Bypass Bridge in morning traffic, the vehicle suddenly stalled and lost power completely. This created a dangerous situation in active traffic. I recently underwent surgery following a serious burn injury, so limited mobility made this stall especially hazardous. After restarting the engine, multiple ADAS and system-fault warnings appeared. I contacted Goodson Acura and was advised to bring the vehicle in. Upon arrival, the service advisor confirmed the warning lights but required a $205 diagnostic fee despite the recall work. Acura Client Relations opened Case No. XXX and advised the charge should not apply if related to the recall. After waiting several hours, I was told the battery had died and that front camera/ADAS systems were returning codes. This stall occurred less than two weeks after recall repair and could easily have caused a serious crash or injury. I am requesting a full investigation into the recall repair, the stalling issue, and any related safety defects. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)