NHTSA Complaint #11570623 — 2016 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11570623
Vehicle	2016 TESLA MODEL S
Component	UNKNOWN OR OTHER
Date of Incident	November 16, 2023
Date Filed	February 7, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The passenger door handle and locking mechanism was not functioning properly. The front passenger door handle was not presenting. Also, every time I parked the car or unlocked the car, the door would pop open. Also, while in drive and when the car was in motion the passenger door would pop open unexpectedly. Safety is put at risk as the door would pop open while the car was in drive and in motion. The problem was reproduced several times and the Tesla service center acknowledged the problem and fixed it. They charged me $477. There were no warning signs.

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