NHTSA Complaint #11570568 β 2015 CHRYSLER TOWN AND COUNTRY
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11570568 |
| Vehicle | 2015 CHRYSLER TOWN AND COUNTRY |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
My van began to leak oil at a high rate spontaneously one day. I found antifreeze had mixed into the piston chamber as well. Upon further investigation, it appears that the OFA as Chrysler calls it, or the Oil Filter Assembly, has a fatal design flaw being made of plastic and through heat and time these units are prone to cracking. Upon investigating forums, this assembly is used on other vehicles across the FCA brands and exhibits the same failure. It is also prone to cracking during the replacement process of the filter as high torque of unscrewing or screwing the filter can crack a portion of the OFA. There is an aluminum version of the OFA that is being recommended for replacement of the OEM OFA which to me signals a confirmation of the design defect, however, if the vehicle is outside the warranty, the OEM is refusing to cover any of the replacement cost.
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