NHTSA Complaint #11570549 — 2010 FORD ESCAPE

The contact owns a 2010 Ford Escape. The contact stated that while the vehicle was parked and unoccupied in the garage, fumes entered the garage and into the house. The contact had to park the vehicle outside. There were no warning lights illuminated. The contact washed the vehicle at the carwash, but the odor of fumes persisted. The contact scheduled an appointment with the local dealer, but the vehicle was not yet diagnosed or repaired. The manufacturer was contacted, and they referred the contact to the NHTSA Hotline. The failure mileage was 90,000.