NHTSA Complaint #11570507 — 2022 VOLVO XC40

I am on my third Volvo in ten years, a 2022 XC40 that I purchased in new from the dealer. It's actually my second Volvo XC40. However I have had serious safety issues with the current model as it has repeatedly engaged the anti collision braking nearly causing an accident on one of the 8-9 times this has happened. It was taken in to two different dealers multiple times for repeat errors with the anti collision system. Each time the system has activated - 8-9 times - the road conditions are perfectly fine and there are no cars or obstructions in the road. On a recent incident in 2023 my kids were thrown forward and all of our luggage ended up dispersed throughout the car. It was a hard brake from about 40 mph down to nearly zero before I could get control of the vehicle. The only warning was a message and red colors on the dashboard at the same time as the braking. If a car had been following me we would certainly have been hit from behind. It has been a terrifying experience with each inaccurate activation of the anti collision feature, but Volvo services in contact with Volvo engineers can't fix it. And they won't provide me with any details or access the computer to substantiate my claims. I contacted my salesperson out of desperation and he agreed that this wasn't normal. He submitted a request for a trade assist but it was denied by Volvo. I feel compelled to let other owners know as it is a very serious safety flaw that is being ignored by Volvo.