NHTSA Complaint #11570277 — 2008 SATURN AURA

The contact owned a 2008 Saturn Aura. The contact stated while driving approximately 35 MPH and ascending a grade in the road, the steering wheel became very difficult to turn. The contact stated no warning light was illuminated. The contact stated that the vehicle jumped the curb on the left side of the vehicle and then crashed into a telephone pole, he was unable to steer due to the loss of power steering functionality. The contact stated that the crash happened very fast and he was not able to depress the brake pedal to avoid the crash. The contact stated that the front driver's side bumper, grill, and lights were crushed. There was also damage to the driver's side front tire wheel well and axle. The contact stated that he called the police who then wrote a report. The contact stated that he was not injured, however the vehicle was undrivable and was towed to an impound lot. The contact stated that the vehicle was later declared a total loss by his insurance provider. The manufacturer was not informed of the failure. The failure mileage was approximately 198,000.