NHTSA Complaint #11620468 — 2008 SATURN AURA

The contact owns a 2008 Saturn Aura. The contact stated while driving at an undisclosed speed, the steering wheel became difficult to steer and did not function as intended. The vehicle was taken to an independent mechanic and diagnosed with a failed electronic power steering assist module. The contact was informed that the electronic power steering assist module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the recall NHTSA Campaign Number: 14V153000 (Steering) was previously completed on the contact's vehicle. The failure mileage was approximately 100,000.