NHTSA Complaint #11570180 — 2018 LINCOLN MKX
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11570180 |
| Vehicle | 2018 LINCOLN MKX |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
Catalytic converter internally failed on April 12th 2023 based on an initial check engine light Part# F2GZ-5E213-F converter assembly under ESP warranty @ 74,408. Returned back for check engine light 22, 888 miles later on 1/31/24 for check engine light . I was advised that although it was determined a part failure of catalytic converter , that it was my responsibility to pay for 2 catalytic converters, water pump and radiator for cost of $11k. Contacted Lincoln Conceirge they were unable to provide assistance .
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