NHTSA Complaint #11702203 — 2018 LINCOLN MKX

The rear view camera is intermittent. The camera listed for replacement is F2GZ19G490C. That was a recall item listed for the problem that we are having . It is intermittent and is a safety hazard as indicated in the LINCOLN MKX 2015 THRU 2019. WHY IS IT INDICATED AS NOT HAVING A RECALL TO MY 2018 LINCOLN MKX VIN [XXX] . IT IS THE SAME PROBLEM. THE CAMERA F2GZ19G490C IS THE CAMERA LISTED AS THE REPLACEMENT AND THEY LIST IT AT FORD FOR $560.68. THE REPAIR DEPARTMENT TOLD ME IT WAS OVER $600 AND IT WOULD COST $1300 TO FIX IT. SOMETHING IT IS WRONG HERE BECAUSE i CAN GET THE REPLACEMENT FOR ABOUT $60 DOLLARS. IT LOOKS LIKE A DENIAL OF SERVICE UNDER A RECALL AND A REDICULOUS AMOUNT TO REPAIR THE DEFECTIVE ITEM WITH THE SAME TYPE. i WOULD LIKE TOO GET AN EXPLANATION ON THIS . [XXX] AT [XXX] OR [XXX] THANK YOU FOR LOOKING AT THIS PROBLEM AND GIVING ME A CLARIFYING ANSWER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)