NHTSA Complaint #11570137 — 2020 HONDA CR-V

STEERING issue reported to NHTSA

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Crash 2 Injuries

Complaint Details

ODI Number	11570137
Vehicle	2020 HONDA CR-V
Component	STEERING
Date of Incident	January 28, 2024
Date Filed	February 5, 2024
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

While travelling home from Champaign, IL on [XXX] towards Springfield, IL, we had been on the road for approximately an hour, when there was a loud metallic bang & I lost all steering control. The CR-V violently jerked to the right and exited the interstate at approximately 70mph (I was on cruise control), travelled down an embankment hitting several trees and came to a stop in trees on the edge of a farm pond. All airbags deployed, and per the Tow company, the engine and transaxles departed the vehicle and were found a short distance in front of the vehicle. The car stayed upright and continued straight after departing the roadway. what component failed & is it available for inspection - steering, exact component unknown. unknown if available for inspection, vehicle released to state farm 1/29 how was safety put at risk - caused severe crash with serious injuries. total loss of control could have been fatal if traffic was heavier has the problem reproduced - no has the vehicle been inspected by manufacturer, police, insurance etc - unknown, vehicle was released to state farm 1/29 were there any warning lamps or symptoms? - no INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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