NHTSA Complaint #11570084 — 2021 TESLA MODEL Y

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11570084
Vehicle 2021 TESLA MODEL Y
Component VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

As the window starts to fog up, I turn on the defrost. The defrost does not come on for 2 to 3 minutes. However, there is some air that comes out that causes the window to fog up more. It reduces the visibility and I have to pull over because I can’t see. This happens every time I turn on the defroster. There is some delay of 2 to 3 minutes before the hot air actually blows out. I went to Tesla to see if this is a recall and they said my car did not qualify but it seems there are other test ones that have the same problem. It is dangerous when I am driving and the car windows if I turn the defroster on, it’ll cause me to lose complete visibility within seconds, and then it takes 2 to 3 minutes for the hot air to kick out.

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