NHTSA Complaint #11569890 — 2017 RAM 2500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11569890 |
| Vehicle | 2017 RAM 2500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
My truck has a failure of the ABS system to include the cruise control. This failure has resulted in the brakes locking during slick conditions and the vehicle to slide. I was not going fast so there was not crash. My truck is showing a code coc0020-10 (ABS pumpmotor control-general failure). This failure was repaired (replaced the HCU) by the dealership on 10/06/2020 and this temporarily fixed this issue. In 2022 this issue started again, and I contacted the dealership and was referred to Ram customer support. Ram customer support told me that the HCU was under engineering review and the review should be completed by Aug 2023. At last check there has been no new part number to replace the defective parts. I feel this issue should be fixed with a mandatory recall.
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