NHTSA Complaint #11569862 — 2014 CHEVROLET IMPALA LANE DEPARTURE: BLIND SPOT DETECTION

Complaint Details

ODI Number	11569862
Vehicle	2014 CHEVROLET IMPALA
Component	LANE DEPARTURE: BLIND SPOT DETECTION
Date of Incident	November 27, 2023
Date Filed	February 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Messages for “service side detection system” and “service rear vision system” appear web vehicle is turned on. Side detection system as well as backup camera are both non functional. GM knows about this issue and had a recall/ warranty repair program. however I was never notified to bring my vehicle in to have this repair done, and now I believe it is past the date that was set to have repairs covered. Will be contacting GM to have these things potentially fixed.

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