NHTSA Complaint #11569833 — 2022 VOLKSWAGEN GOLF

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11569833
Vehicle 2022 VOLKSWAGEN GOLF
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Emergency SOS and Travel Assist will intermittently fault out sending a loud chime in the cabin warning me that said assist devices aren’t available. Sometimes the chimes will go off for minutes on end and be completely random. This persistent chime is distracting and also frightening as I think I’m about to get into an accident. Further, with the persistent chime, it will make the driver immune to the noise which could be dangerous if there actually is an emergency. Took the the VW dealership multiple times and they can’t figure out the issue. They’re going to try replacing the steering wheel to see if that rectifies the issue.

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