NHTSA Complaint #11569788 — 2023 AUDI Q5
UNKNOWN OR OTHER issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11569788 |
| Vehicle | 2023 AUDI Q5 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
My wife was pulling into a parking spot when all of a sudden the cars engine accelerated causing the car to jump one curb, hit a step and striking a pole before finally the brakes stopped the car from going through a storefront. None of the safety crash features stopped the vehicle. My wifes foot was on the brake, not the accelerator. Previously we had the vehicle in for service to reset the computer that kept freezing. Unfortunately we did not research Audi in detail before we bought. Since this occurrence, we have seen that some of Audi's models have had a history of "unintended sudden acceleration" and that there was actually a class action lawsuit years ago. After reading about those occurrences, we believe that this is what occurred. Audi corporate sent their engineers to download the computer data. They concluded that there was no computer error and no evidence of impact. Clearly there was impact since the car had to be repaired. I have since driven the exact route into the parking lot to see if possibly my wifes foot could have been on the accelerator. I made a right turn, quick left turn and quick right turn into the parking spot and my foot was on the brake the entire time. All third parties that have looked at the vehicle don't believe that there was a computer acceleration malfunction because the engineers said that they didn't identify a problem. I will never drive an Audi again. After this incident, I have spoken with other Audi owners and there seems to be issues with the german engineered "safety" controls. Apply brakes when not necessary, lane control jerking back into traffic when in an exit only lane. I am thankful that no person was in front of my vehicle when this occurred.
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