NHTSA Complaint #11569666 — 2020 CHEVROLET EQUINOX
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11569666 |
| Vehicle | 2020 CHEVROLET EQUINOX |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
I got this car in April of 2022. I am the second owner. Since May of 2022 every time I drive for longer than an hour the radio completely shuts off by itself and comes back on. I've taken it back to the dealership they drove for 5mins and stated radio did not shut off even though I told them they did not drive long enough. In January of 2024 while out shopping I go to start vehicle and it has power but won't start. I had the same issue in November of 2023 took it to dealership they stated nothing wrong with it. I called roadside in January 2024 power was on vehicle would not start. I ended up having to get vehicle towed to my home and had a mechanic come to me. Told me I needed a new motherboard. Paid for the new motherboard yet radio still cuts off. This has been an issue for far too long and is messing other systems up in the vehicle. I also had to have battery replaced and am still in need of four tires because the wheel spokes are rusted. A four year old car with this much trouble is not worth the headache.
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