NHTSA Complaint #11569508 — 2016 FORD ESCAPE

The contact owns a 2016 Ford Escape. The contact stated that while starting the vehicle, there was an abnormal rattling. The rattling was more evident in cold weather conditions. The failure also occurred while the vehicle was idling. The contact stated that while depressing the accelerator pedal, the vehicle made a loud vibrating sound coming from the front end of the vehicle. There were no warning lights illuminated. The vehicle had been taken to an independent mechanic where it was diagnosed that there was a coolant leak into cylinders #2 and #3. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000. The VIN was not available.