NHTSA Complaint #11569415 — 2020 KIA NIRO EV

Faulty EPCU and circuit board damaged from coolant leak, as described by Kia technician. Other components have been affected. Estimated $3,000 in parts left to replace. Total repair cost is looking to exceed $13,000. On last failure of car, I was driving as the Electical Vehicle Systems error occurred and the car went into neutral and when it slowed down, went into Park. Car would start and drive 10-15 feet before becoming inoperable again. Dealership says they fixed by adding coolant and they couldn't replicate the error. It took me 200 ft of driving to do it. I turned on the AC and the error happened. Could have been coincidental. Kia has declined/refused repairs because serious fault happened at 60,800 miles and they say its out of warranty. Issue had been going on for about 30,000 miles at that point with no resolution ever being reached. Car has been throwing errors and codes and repeated attempts to have Kia check my car for the recall that had been issued were ignored and i was told the recall wasnt the issue. April 29, 2023 was the first time I contacted Kia service about the Low Inverter Coolant message I was getting. Kia insisted that coolant just needed to be flushed. Coolant Issue persisted. They bled and flushed the system and put new coolant in. Issue peristed. Car was taken to dealership at least 3 or 4 times. On one occasion, technician informed me that if the coolant message goes away when you turn the car off and it doesn't constantly flash, there's no urgent issue. He was apparently misinformed. I have now had the exact thing happen to my car that the recall was meant to prevent. My car was produced in 8/20 so within recall time-frame. My car should be recalled and Kia should be made to rectify the situation. All repair documents and estimates are included in my submission.