NHTSA Complaint #11569288 — 2013 RAM 1500

STEERING:STEERING CONTROL MODULE issue reported to NHTSA

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Complaint Details

ODI Number	11569288
Vehicle	2013 RAM 1500
Component	STEERING:STEERING CONTROL MODULE
Date of Incident	June 1, 2023
Date Filed	February 1, 2024
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2013 Ram 1500. The contact stated that upon starting the vehicle in cold weather, the power steering was inoperable. The power steering warning light was illuminated. The contact called the local dealer where it was diagnosed and determined that the rack and pinon and power steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Action Number: RQ23003 (Steering). The failure mileage was approximately 68,000.

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