NHTSA Complaint #11569245 — 2021 CHEVROLET SUBURBAN

The contact owns a 2021 Chevrolet Suburban. The contact stated while driving 5 MPH up the driveway, the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to restart the vehicle; however, while the vehicle was idling, the engine shut off upon depressing the accelerator pedal. The vehicle was towed to the dealer, where it was determined that the fuel pump power control module had failed and needed to be replaced; however, the part was on a national backorder. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under the recall because the VIN was not included. The failure mileage was approximately 46,000.