NHTSA Complaint #11569071 — 2018 FORD FOCUS

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11569071
Vehicle 2018 FORD FOCUS
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 64,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

The contact owns a 2018 Ford Focus. The contact stated while driving 70 MPH, the "Service Engine Soon," message was displayed. The contact stated that the vehicle then inadvertently lost motive power. The low oil and check engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil pump. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and the VIN was included; however, parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 64,000.

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