NHTSA Complaint #11569037 — 2015 NISSAN MURANO
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 11569037 |
| Vehicle | 2015 NISSAN MURANO |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 50,300 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
The contact owns a 2015 Nissan Murano. The contact stated that while parking the vehicle, she noticed an abnormal burning odor. The contact stated that the odor persisted. The vehicle was taken to the dealer, where it was diagnosed that coolant was leaking externally from the head gasket bank #1 and bank #2, and was entering the combustion chamber, causing damage to the engine and the CVT transmission. The dealer determined that the engine and the CVT transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that a partial cost of the repair would be covered. The failure mileage was approximately 50,300.
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