NHTSA Complaint #11568956 — 2018 CHRYSLER PACIFICA ENGINE

Complaint Details

ODI Number	11568956
Vehicle	2018 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	January 29, 2024
Date Filed	January 31, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Received message that Start/Stop component was not working. A few weeks later, check engine light came on. Brought to mechanic, was told to replace main and auxiliary battery. Paid to replace those and two days later, got both the start/stop message and the check engine light again. Brought back to mechanic who, upon finding countless other consumers who have had the same issue, found a blown head gasket with coolant leaking into the engine. Our vehicle has only 44k miles on it and is at risk of overheating while driving and the engine may be damaged.

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