NHTSA Complaint #11568937 — 2023 FISKER OCEAN

We had issues with the car from the day it arrived ranging from the key fob not working to multiple warning lights that interrupted the regenerative braking. Despite multiple tickets filed, Fisker was unresponsive. After about two weeks of owning the car (less than 250 miles on a brand new vehicle), the car went unresponsive while driving despite having a full charge and no warning/issue alerts. The car shifted itself into neutral and when the driver tried to put the car in park to get out of the car and see what was wrong, the car started to roll forward despite being in park. To stop the car from hitting oncoming traffic, the driver was able to get back in the car and manually depress the brake. Once the driver hit the brakes, the car stopped rolling forward, however the car remained unresponsive to any of the other gears. To get out of the street, the driver used the momentum of the roll forward to try to make a slight turn back into the neighborhood street however ran out of momentum and got stuck in the middle of the street again with the car now rolling backwards. The driver hit the brakes again to prevent the rollback and because the car was unresponsive, the driver was stuck holding the brake from 7:21 AM to around 8:45 AM. At 7:37 AM the car went black and many of the controls started to glitch (we have videos but the uploader tool is limited to photos only) Due to the car now being completely blacked out, the brake is very heavy and the slightest movement will cause a rollback. After several attempts to get ahold of Fisker including their roadside assistance and live chat, the driver was unable to get help and called the police instead. The car had to be towed and has been out of commission ever since. A Fisker technician has tried to diagnose the issues after three attempts but things are still unresolved. Fisker remains unresponsive and hasn’t even provided us with documentation of the service diagnostics despite repeated requests.