NHTSA Complaint #11568744 — 2023 FORD RANGER

The contact owns a 2023 Ford Ranger. The contact stated that while the Lane Keep Assist system activated, the system failed to work properly. While the alarm was on, the steering wheel vibrated, and the vehicle remained in the lane. While using the assist option, the vehicle veered into the other lane. While the Lane Keep Assist system was positioned with the alarm and assist, the system was inoperable. The contact called the local dealer and was informed that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 1,700.