NHTSA Complaint #11568650 — 2023 AUDI Q5

This is in line with the 2023 Audi Q5 (VIN: [XXX] with only 4k miles on the odometer), which has several system malfunctioning errors that populate periodically. The same error occurred while running on the first day I collected this Audi Q5 from Audi Dallas showroom on [XXX]. This error was permanent and appeared every time i started the vehicle. As suggested by the Audi Dallas service department, I returned the car for review on the same day i bought it. After nearly two weeks, the car was returned to me, and it was highlighted that there could be a glitch in the software. So that the reset will sort out the issue. However, on [XXX] ( 5350 miles on the odometer), the same error populated and persisted. I arranged a drop-off with Audi Dallas at around 2 pm, [XXX], and the car was fixed and returned after two weeks. On [XXX], the same warning error for airbags appeared for the third time in 2 months (Odometer reading 6245 miles) and I am still waiting for a response from Audi. I am a bit concerned about this, as it could be a physical issue than a software issue. Audi Dallas Person in charge : Ricardo Viveros, Mob 214-561-1824 , Email: [email protected] Regards [XXX] Mob [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)