NHTSA Complaint #11568220 β€” 2017 FORD C-MAX

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11568220
Vehicle 2017 FORD C-MAX
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

Rear back-up camera does not display on dashboard console screen when air temperature is cold, i.e. below about 45ΒΊ, and will only turn back on when the car has sufficiently warmed up after driving some distance. This has been happening for at least two years. When the camera is not working, there is a blind spot directly behind the car. The rear of the car proximity warning signal still works, but the screen remains black. I brought this problem to the attention of the dealership service manager, who told me he could not find anything obviously wrong.

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