NHTSA Complaint #11680455 — 2017 FORD C-MAX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11680455
Vehicle 2017 FORD C-MAX
Component STEERING
Date of Incident
Date Filed
Mileage 43,896 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VT

Consumer Description

The contact owns a 2017 Ford C-Max Hybrid. The contact stated that while driving at an undisclosed speed, the steering wheel detached from the steering column. The contact stated that the steering wheel had loosened. The vehicle was taken to the dealer, where it was diagnosed with a detached steering wheel bolt. The contact was informed that the steering wheel bolt needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 43,896.

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