NHTSA Complaint #11568137 — 2018 NISSAN MURANO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11568137
Vehicle 2018 NISSAN MURANO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

The seal around the panoramic sunroof is faulty. It allows for water intrusion down the inner lining of the "A" frame. Water is filling up along the floorboard. The wiring harness is exposed to water. I've spoken with numerous dealership and they state this is a known problem; caused by backup of the drainage system; however I've own the vehicle for several years and the problem never existed until recently. I've taken it to the dealer twice within the past month for cleaning and the problem continues to exist. The vehicle has no known reported accidents. There is no physical evidence of frame damage and I am the second owner of the vehicle. There was no warnings and this just started occurring this year.

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