NHTSA Complaint #11568030 — 2011 BMW 328I

The contact owns a 2011 BMW 328I. The contact stated while driving 25 MPH, there was an abnormal sound coming from the engine compartment, after which the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the sprocket bolts were fractured, requiring a replacement of the camshaft sprockets. The vehicle was repaired. After investigating the failure, the contact related the failure to the NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was 30,500. VIN tool confirms parts not available.