NHTSA Complaint #11568006 — 2011 DODGE DURANGO

The contact owns a 2011 Dodge Durango. The contact stated while driving at approximately 55 MPH, there was an abnormal sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact pulled into a parking lot and stated that smoke was entering the cabin of the vehicle. The contact exited the vehicle and raised the hood. The contact stated that there was smoke coming from the alternator. The contact stated that the alternator had melted in some areas. The contact had the vehicle towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 17V435000 (Electrical System). The failure mileage was approximately 148,000.