NHTSA Complaint #11567828 — 2018 FORD FOCUS
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 11567828 |
| Vehicle | 2018 FORD FOCUS |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 80,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
The contact's brother-in-law owns a 2018 Ford Focus. The contact stated that while his brother-in-law was driving 20 MPH, the vehicle lost braking power. The brake pedal was depressed and went to the floorboard. The contact stated that the vehicle stalled with the check engine and low-pressure oil lights illuminated. The vehicle was taken to an independent mechanic, who stated that an engine replacement was needed. The mechanic informed the contact that the oil pump had failed. The contact called the local dealer and was informed that the part to fix the vehicle was not available. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided an estimate when parts would become available. The failure mileage was approximately 80,000.
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