NHTSA Complaint #11567769 — 2020 HONDA RIDGELINE FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11567769
Vehicle	2020 HONDA RIDGELINE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	January 15, 2024
Date Filed	January 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The vehicle auto stop start function failed causing the vehicle to stall. Recall for previous known issue with this system has been performed. Vehicle has a brand new battery installed by Honda service at a Honda dealership. When outside temperature is below 10 degrees Fahrenheit intermittently at a stop where the vehicle auto stop start engages and stops the engine the system fails to restart. Warning in panel states to press brake and push start button to restart vehicle. Vehicle stalled and was immobile at intersection until driver restarted vehicle manually.

Related Complaints for the 2020 HONDA RIDGELINE

Other FUEL/PROPULSION SYSTEM Complaints

#11699941 — November 17, 2025 — Auto stop start does not work properly in this vehicle after repeated fixes by Honda and dealership. Vehicle sometim...

#11685560 — September 7, 2025 — My 2020 Honda Ridgeline has an Auto Idle/Start system. The truck engine turns off when it stops, then automatically ...

#11669986 — June 28, 2025 — Whenever I’m driving in my vehicle everything seems to be fine until I stop at a red light. On three separate occasio...

#11503743 — January 26, 2023 — The plastic fuel line coming from the gas tank cracked and there is no way to replace a small hose and Honda make me ...

#11461465 — April 20, 2022 — On numerous occasions (at least 5 times) the following occurred: Upon exiting the highway after approximately 90+ min...

Recent Complaints for the 2020 HONDA RIDGELINE

#11716446 — ENGINE — February 7, 2026 — Connecting rod/bearing failure.

#11716114 — ENGINE — February 6, 2026 — After parking on the roadside with engine off for about 10 minutes, the truck would not start. I tried to start twic...

#11716114 — UNKNOWN OR OTHER — February 6, 2026 — After parking on the roadside with engine off for about 10 minutes, the truck would not start. I tried to start twic...

#11711752 — ENGINE — January 18, 2026 — Stranded in traffic unable to start almost got rearend because the start-stop died and to cycle to park to get it st...

#11703371 — ENGINE — December 5, 2025 — Spun Rod Bearing at 70,000 miles. Truck will need a new Short Block. Truck has been at the dealer for all recommend...