NHTSA Complaint #11567636 — 2023 MAZDA CX-5
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11567636 |
| Vehicle | 2023 MAZDA CX-5 |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
While I was driving I heard an extremely loud noise (like fireworks). I slightly opened the sun roof cover and saw shards of glass. I pulled over to inspect further and realized that my sun roof glass had exploded! I saw no signs of anything (particularly rocks) that may have caused it. I called the dealer, and they had me bring it in. They have ordered a new sunroof, and gave me a loaner car. Luckily I did not have the inside cover open, or the glass would have shattered all over the inside of my car.
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