NHTSA Complaint #11567363 — 2020 NISSAN SENTRA

I was driving home on 10/23/23 when I lost control of the car, I tried my best to pull over and stayed on the side of the road. I came outside of the vehicle and saw that my tire was not operating but the tire was not popped. I saw that there was a piece hanging and I then looked it up and saw that it was my passenger right tie rod that broke off. I got a tow to get out of the danger zone of the street and then called the dealer the next day. I was told that it would be covered under a recall, all I needed to do was get it towed. When I towed it over to the dealer, they told me that it was not covered under the recall and that i would have to pay out of pocket. I have an invoice or the tow and the PAID tie rod that i had to end up getting. Even though the recall would have covered it.