NHTSA Complaint #11567300 — 2016 NISSAN SENTRA

The contact owns a 2016 Nissan Sentra. The contact stated while pressing the Push to Start button to start the vehicle, the vehicle failed to start. The contact stated that a message indicating that the vehicle could not read the key fob was displayed; however, the key fob was in her pocket. The vehicle was towed to the dealer, who informed the contact that the battery and the key fob battery were in good condition. The dealer replaced an unknown fuse, and the vehicle restarted; however, the failure recurred two weeks later. The vehicle was towed to the dealer, where an unknown fuse was replaced; however, the failure recurred the following day. The vehicle was towed to the dealer, where it was diagnosed that an unknown wiring harness had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.