NHTSA Complaint #11703081 — 2016 NISSAN SENTRA

The contact owns a 2016 Nissan Sentra. The contact stated that while driving at an undisclosed speed, the vehicle erratically jerked and the vehicle stalled. The contact noticed an abnormal whining sound. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that days later, while attempting to start the vehicle, the gear shifter was shifted into reverse and the engine seized. The contact stated that the vehicle was inoperable. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under warranty. The failure mileage was approximately 163,000.