NHTSA Complaint #11567276 — 2020 BUICK ENCLAVE

We bought our car in 2021 and shortly after our car started pouring water into the driver seat from the ceiling. At that time we thought it may have been a cracked window window. Actually we weren’t really sure because we don’t use the sunroof or anything really. However, it stopped doing it until around October 2023 when it escalated as it is our only vehicle and we are extremely busy. We hadn’t had the chance to take it in yet then in January 2024, while my wife was driving, water, literally poured into her lap while she was driving from the ceiling which could’ve caused an accident, when we took the vehicle in to get it serviced, they stated something that just sounds ridiculous. Something no one even ever made us aware of and something I’ve never in my whole history of owning vehicles with sunroof have I ever experienced I’ve never had a vehicle pour water from the ceiling , the dealership told us that it was our responsibility even though we have all warranties that you can have an as I’m looking online so many people with 2020 Buick enclaves are having the same exact issues with the water pouring from the ceiling. we have not even had our car for three years and now our car is pouring water constantly ruining our vehicle and it is a very big safety concern. We have children and waters pouring all over the driver while they’re trying to drive. I believe this is very big safety concern. I do believe that this is some type of malfunction with the Design, as I did see a recall for the same problem on a enclave, a few years older then ours. I pay $600 a month for my vehicle and I do not have $600 to get the situation fixed when I don’t believe that I should have to pay that when my vehicle came with this issue if someone could please look into this I would greatly appreciate it and I’m sure the hundreds of other people on the enclave recall thread as well. Not to mention the things inside of the vehicle that all this water could damage like my OnStar.