NHTSA Complaint #11567261 — 2017 AUDI Q7

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11567261
Vehicle 2017 AUDI Q7
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I was driving on the freeway at 60 MPH when pushing on the gas pedal, the Audi Q7 2017 started to de-accelerate from 60 - 30 and then went lower. The gas pedal then locked while still on a lane on the freeway and luckily I was able to quickly move to the shoulder of the freeway. From there my car proceeded to not start and kept flashing low battery, telling me to put it into drive. I could not put it into drive to start the car. There were NO WARNINGS as the car lost speed on the freeway and a mechanic has determined it is the fuel pump. This was a very scary incident as my two young children and dog were in the car and if I hadn't been able to move to the side quickly, we would have been stopped in the middle of a busy city freeway. Additionally, it took a tow truck two hours to reach us. I keep my car well maintained with service.

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