NHTSA Complaint #11567237 — 2016 RAM 1500

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated there was a loud whining sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed fuel pump. The contact was informed that the software needed to be updated and the fuel pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.